Trouble Logging In?
If you are not locked out, try these steps first!
Forgot Username or Password?
Account Login
- Click the "Forgot User Name" or "Reset Password" link on your login page and follow the prompts (see below)
- When resetting your password you will receive two emails. One gives you the access code. The second is a link to enter the access code.
- Be sure to type code in, rather than copy and paste.
Plan Login
- Your username is almost always your email address. Please click here to let us know if that is not working.
- Resetting your password will send you an email to your address on file. Follow the prompts.
Fidelity / NFS Login
- Click the "Forgot Username?" or "Forgot Password?" link on your login page
- You can opt to receive a text or email code
- Follow the prompts
If you are locked out to let us know and we'll get you unlocked ASAP!
Click Here